End of Service Term (EOST) Actions

End of Service Terms (EOST) Actions – describes what happens when a service commitment ends without manual intervention.  Common EOSTs includes auto-renewals and auto-cancellations  To maintain data accuracy, M3 tracks each service’s current term and calculates the future commtiment based on defined EOST.  EOST can be attributed to a specific vendor, a vendor account or a service.  If more than one EOST can be attributed to a given service (ie. vendor and service with conflicting EOSTs), the more specific value (service) will be used in M3 calculations.